COVID-19: Our Response & Store Policy Updates - Goodness Me!

COVID-19: Our Response & Store Policy Updates

April 24, 2020 2 min read 0 Comments

COVID-19: Our Response & Store Policy Updates

Caring for our Community:

Goodness Me! is committed to caring for the health and well-being of our customers and our employees.   

As we navigate through this COVID-19 pandemic, we have made a number of changes to ensure we continue to offer a safe environment for our customers to shop in and our staff to come to work. 

Creating a Safe Environment for Our Customers:

  • Increased Routine Cleaning:  Increased sanitization of common areas such as countertops, cash lanes, and bathroom door handles. Hand & Cart Sanitization stations have been set up at the front entrance of all of our stores. 
  • Social Distancing Measures: All cash lanes have plexiglass installed and floor decals to remind everyone to maintain social distancing of 6 feet
  • Prioritizing Good Hygiene Practices: Implementing continuous reminders about good hygiene practices and reminding staff to wash hands every 15 minutes  
  • Safer Storage for Prepared Foods: Goodness Me! muffins and cookies are individually wrapped, hot bar and salad bar options are now available pre-packaged for easy grab-and-go
  • Cards over Cash:  We prefer you use cards over cash for payment
  • Reusable Bags:  If you choose to use reusable bags, we ask that you pack your own
  • Senior Shopping Option:  We encourage seniors looking to shop during quieter hours to visit from 8-9 AM every day
  • Eatery Dine-In: Suspended until further notice
  • Suspending All Food and Beverage Sampling In-Store: All food and beverage sampling in stores have stopped until further notice
  • Suspending Educational Programs In-Store: Allin-store programs have been canceled and our team is ramping up webinars so we can continue to stay connected and educate our community
  • Staying Informed: Closely monitoring the situation, and regularly providing all of our store staff with the most up-to-date safety guidelines, as recommended by Health Canada and other health officials
  • Limited In-Store Shoppers:  We are limiting the number of shoppers in-store at one time to create space need for social distancing 
  • Contactless Pickup: Curbside Pickup at all Goodness Me! Available at all locations
  • Fresh Home delivery now offered to customers living within 10k of each of our 6 participating locations
    (Hamilton-Upper Gage, Hamilton-Locke Street, Burlington, Waterdown, Brantford & Cambridge)

Caring for our Staff:

  • We are listening to and understanding the concerns of our staff
  • We are open for our full store hours, which gives our staff the opportunity to continue to earn their full compensation as well as enabling more space per customer per hour
  • Additional $2.25 /hour for store staff:  In appreciation of our front line workers we announced a temporary $2.25 per hour wage increase, effective immediately, with no fixed end date  
  • We are also providing a free meal daily for each person working in our stores
  • In addition to a free meal per day and 50% off selected prepared foods to take home, we are also providing our staff with a range of free supplements that will boost their immune systems to help them stay healthy
  • While we are encouraging our staff to follow Canadian health authority guidance as they serve, we do not force anyone to work

How are we doing?

  • COVID-19 Inspection:  A recent visit from a COVID-19 government inspector gave us rave reviews saying, we are doing a fantastic job!
Goodness Me!
Goodness Me!

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